Privacy Policy

Information We Collect

When you sign up for our programs or contact us, we gather information that helps us provide better learning experiences. We don't collect data just for the sake of it. Everything we ask for has a specific purpose tied to improving how we teach budget presentation skills.

Voluntary Information

Sometimes we ask for feedback or additional details about your career goals. This information is always optional. We use it to tailor recommendations and create content that actually matches what people in finance need to learn. You're never required to share more than the basics to access our core programs.

How We Use Your Information

We're not in the business of collecting data for data's sake. Every piece of information serves a practical purpose in delivering quality education and support. Here's what happens with the information you share:

• Delivering course materials and tracking your progress through our learning modules
• Sending important updates about your enrolled programs, schedule changes, or new resources
• Responding to your questions and providing technical support when needed
• Analyzing how people use our platform to identify areas for improvement
• Processing payments securely through our trusted payment partners
• Sending occasional newsletters about budget presentation trends (you can opt out anytime)
• Meeting legal requirements under Australian privacy laws and educational regulations

We don't sell your information to third parties. Period. And we don't use your data for purposes beyond what's described here without getting your explicit permission first.

Data Sharing and Third Parties

Running an education platform means working with some trusted partners. We're selective about who we work with and ensure they meet strict privacy standards. Here's who might see parts of your information:

Service Providers

We use cloud hosting services to store course materials and learning management systems to deliver content. Payment processors handle transactions (we never store your full credit card details ourselves). Email service providers send course notifications and updates. These companies only access information necessary to perform their specific functions.

Legal Requirements

If required by Australian law or valid legal processes, we may need to disclose information to government authorities. This might happen in cases involving suspected fraud, safety concerns, or compliance with court orders. We'll always notify you when legally permitted to do so.

Your Privacy Rights

Under Australian privacy laws, specifically the Privacy Act 1988 and the Australian Privacy Principles (APPs), you have significant control over your personal information. These aren't just theoretical rights—we've built systems to make them practical and accessible.

We aim to respond to all privacy requests within 30 days. For complex requests, we might need a bit longer and we'll keep you updated on progress. There's no fee for most requests, though we may charge reasonable costs for excessive or repetitive requests.

Data Security Measures

Security isn't an afterthought—it's built into how we operate. We use industry-standard practices to protect your information from unauthorized access, loss, or misuse. That said, no online system is completely invulnerable, which is why we maintain multiple layers of protection.

Technical Safeguards

All data transmitted to and from our platform uses SSL/TLS encryption. Your passwords are hashed and salted (they're stored in a format we can't read, even if we wanted to). We regularly update our software to patch security vulnerabilities and conduct periodic security audits.

Access Controls

Only authorized staff members can access personal information, and only when necessary for specific job functions. We maintain audit logs of who accesses what data and when. All employees sign confidentiality agreements and receive regular privacy training.

Physical Security

Our office at 15 Wilson St, Wollongong implements access controls and security measures. Digital records are stored with reputable Australian and international cloud providers who maintain their own robust security certifications.

Data Retention and Deletion

We don't keep your information forever. How long we retain data depends on the type of information and why we collected it. Here's our general approach:

• Active account data: Retained while your account remains active and for a reasonable period afterward
• Course completion records: Kept for seven years to provide proof of training and meet professional development requirements
• Financial records: Maintained for seven years as required by Australian taxation law
• Marketing communications: Until you unsubscribe or request deletion
• Technical logs: Typically retained for 90 days for troubleshooting purposes

When data reaches the end of its retention period, we securely delete or anonymize it. Deletion means the information is permanently removed from our active systems and backups. Anonymization means we strip out identifying details so the data can't be linked back to you.

Cookies and Tracking Technologies

Like most websites, we use cookies and similar technologies. These are small files stored on your device that help us remember your preferences and understand how you use our platform.

Types of Cookies We Use

Essential cookies keep you logged in and remember your course progress. Analytics cookies help us understand which content is most helpful and where people struggle. We don't use advertising cookies or allow third-party advertising networks to track you on our site.

You can control cookie settings through your browser, though disabling certain cookies might affect how our platform functions. Most browsers allow you to block third-party cookies while still accepting first-party ones from sites you visit directly.

International Data Transfers

While ivxetrixseroriaex operates in Australia, some of our service providers use servers located overseas. This means your data might be processed or stored in countries with different privacy laws than Australia. When this happens, we ensure appropriate safeguards are in place.

We only work with international providers who meet stringent privacy standards and contractually commit to protecting your information. For transfers to countries without adequate privacy protections, we use standard contractual clauses approved by Australian privacy regulators.

Children's Privacy

Our programs target professional adults developing finance skills. We don't knowingly collect information from anyone under 18 years old. If you're under 18, please don't register for our services or provide personal information without parental consent.

If we discover we've accidentally collected information from someone under 18, we'll delete it promptly. Parents or guardians who believe their child has provided information to us should contact us immediately.

Changes to This Policy

Privacy practices change as technology and regulations advance. We update this policy periodically to reflect those changes. When we make significant updates that affect how we handle your information, we'll notify you via email and prominently display the changes on our website.

The "Last Updated" date at the top of this page shows when we most recently revised the policy. We encourage you to review it occasionally, especially before sharing new information with us. Continuing to use our services after changes take effect means you accept the updated terms.